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Contact Us
Company: E NEXACHIP SOLUTIONS LLP
Address: 61/1814 K, Ali Arcade, Silk Street, Kozhikode, Kerala, India 673001
Email: contact@enexastore.com
Email: contact@nexachip.com
Tel: +91-9061511721
Terms & Conditions
For the purpose of these Terms and Conditions, The term "we", "us", "our" used anywhere on this page shall mean E NEXACHIP SOLUTIONS LLP, whose registered/operational office is 61/1814 K, Ali Arcade Silk Street Calicut Kozhikode Kozhikode Kerala India 673001 Parappil SO KERALA 673001 . "you", "your", "user", "visitor" shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.
Your use of the website and/or purchase from us are governed by following Terms and Conditions:
• The content of the pages of this website is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website and/or product pages meet your specific requirements.
• Our website contains material which is owned by or licensed to us. This material includes, but are not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in our website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.
• From time to time our website may also include links to other websites. These links are provided for your convenience to provide further information.
• You may not create a link to our website from another website or document without E NEXACHIP SOLUTIONS LLP's prior written consent.
• Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India .
• We, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time
Privacy Policy
At eNexaStore, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our e-commerce platform. We collect information such as your name, email address, phone number, and shipping details to process your orders and enhance your shopping experience. We do not share your personal data with third parties, except as required to fulfill your orders or comply with legal obligations. By using our website, you consent to the collection and use of your information in accordance with this policy. For any questions or concerns, please contact us at contact@enexastore.com.
Refund & Cancellation Policy
E NEXACHIP SOLUTIONS LLP believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made within 1 day of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
E NEXACHIP SOLUTIONS LLP does not accept cancellation requests for perishable items like flowers, eatables, etc. However, refund/replacement can be made if the customer establishes that the quality of the product delivered is not good.
In case of receipt of damaged or defective items, please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at their own end. This should be reported within a reasonable timeframe of receipt of the products.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 1 day of receiving the product. The Customer Service Team, after looking into your complaint, will take an appropriate decision.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
If any refunds are approved by E NEXACHIP SOLUTIONS LLP, the processing time to credit the refund to the customer's bank account will be 7-14 working days.
Shipping & Delivery Policy
Shipping & Delivery Policy
For international buyers, orders are shipped and delivered through registered international courier companies and/or international speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and/or speed post only.
Delivery Time:
Domestic Shipments: 7 to 14 days from the date of order and payment.
International Shipments: 7 to 30 days from the date of order and payment.
E NEXACHIP SOLUTIONS LLP is not liable for any delay in delivery by the courier company or postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within the stated delivery timeframes.
Delivery of all orders will be made to the address provided by the buyer at the time of purchase. Confirmation of delivery of our services will be sent to your registered email ID as specified during registration.
For any issues in utilizing our services, you may contact our helpdesk at contact@enexastore.com.